FAQs

What is your return policy?

  • We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

  • We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Do you ship internationally?

  • Absolutely — Omniarch proudly ships to customers worldwide. but, unfortunately due to an technical issue we are temporarily not shipping other country except Canada.

How long does shipping take?

  • Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days.

Can I track my order?

  • Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

How do I find my size?

  • We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!